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The IT Infrastructure Library (ITIL) is the most widely accepted set of IT Service Management best practices in the world. This ITIL Foundation Certification training course will help boost your command over the basic concepts, principles, methodology, and terminologies used in the ITIL lifecycles.
Are you a seeking a career in IT Service Operations? Have you completed ITIL-Foundation and planning to upgrade to intermediate and advance levels?
The ITIL® Intermediate Continual Service Improvement (CSI) certification will showcase your ability to apply principles, methods, techniques, and best practice elements of metrics-driven continual improvement within the ITIL service lifecycle.
The ITIL Intermediate Continual Service Improvement (CSI) certification will showcase your ability to apply principles, methods, techniques, and best practice elements of metrics-driven continual improvement within the ITIL service lifecycle.